When your water heater stops doing its job, it affects everything—from your morning shower to your family’s nightly routine. Hot water is something we don’t think about until it disappears, and when it does, you need a team that can respond quickly, diagnose the problem accurately, and offer a solution you can trust.

That’s exactly what we do at Family Owned. With decades of hands-on experience and a reputation built on honesty, craftsmanship, and neighbor-first values, we’ve helped thousands of homeowners restore their hot water fast—often in just one visit.

In an industry filled with upselling, unnecessary memberships, and quota-driven technicians, we’re proud to be different. We don’t believe in pressure sales. We believe in people, and in doing right by them.

Same-Day Diagnosis, Repair & Replacement

Water heater problems rarely come at a convenient time. That’s why we offer same-day service, whether you need:

A complete system replacement
A thorough diagnostic
A repair
A tankless tune-up
A simple pilot relight
In many cases, what seems like a major problem turns out to be something small—loose wiring, a faulty igniter, or a pilot light that needs relighting. Because we’ve serviced thousands of water heaters over the decades, our technicians can spot issues quickly and offer real solutions instead of unnecessary upgrades.

When you need hot water restored fast, we’re the specialists you can rely on.

Tankless Water Heater Experts 

Tankless water heaters continue to grow in popularity—and for good reason. They deliver endless hot water, reduce utility bills, and last longer than traditional tank heaters. But tankless systems require a technician who understands their technology, error codes, and maintenance needs.

Our team works extensively with the industry’s top brands, including:

Navien

Noritz

Rinnai

Takagi

From descaling services to error-code diagnosis, from installation to replacement, we know tankless inside and out. Our experience means faster service, fewer callbacks, and a system that runs smoothly year after year.

We Service All Major Water Heater Brands

Homeowners often worry about whether a plumber can service their specific brand. With us, that’s never a concern. Over decades of work, we’ve repaired and installed nearly every common water heater on the market, including:

Bradford White

American Standard

AO Smith

Rheem

State

Reliance

Whirlpool

Because we work with such a wide range of brands, we’re able to give honest advice about whether repair or replacement is truly the best option. We don’t play games. If your water heater has life left in it, we’ll help you get the most out of it.

Honest Work—No Upselling, No Quotas

This is where our family-owned values truly set us apart.

Many plumbing companies today push their technicians to meet sales goals or upsell memberships, parts, and expensive replacements—even when customers don’t actually need them.

That is not how we do business.

With us, you get:

No membership fees

No sneaky subscriptions

No “mandatory upgrades”

No pressure to replace a working system

No technician quotas

Instead, you get the truth—plain and simple. We treat every customer as if they were our neighbor, because in many cases… you are.

Our philosophy is that trust is worth more than a quick sale. When you call us, you get solutions—not sales tactics.

Common Signs Your Water Heater Needs Help

If you notice any of the following, it may be time to give us a call:

1. Inconsistent or No Hot Water

This can mean your heating elements, burner assembly, or gas valve is failing.

2. Strange Sounds

Popping, rumbling, or banging often means sediment buildup, which reduces efficiency and can shorten the system’s lifespan.

3. Leaks or Moisture Around the Base

This may be caused by a failing tank, loose fittings, or pressure issues.

4. Discolored or Rusty Water

Rust inside the tank can indicate a deteriorating anode rod or tank corrosion.

5. Pilot Light Won’t Stay Lit

Sometimes the fix is simple—but it still needs professional diagnosis to ensure safety.

When these symptoms pop up, acting quickly can prevent more expensive problems later.

Why Homeowners Choose Family Owned

✔ Fast, Same-Day Solutions

Your time matters. We respond quickly and arrive with the parts and experience needed to fix most issues in one visit.

✔ Honest Pricing

We don’t inflate our prices or recommend unnecessary replacements.

✔ Experienced Technicians

Decades of work have made us true specialists—not generalists.

✔ No Membership Required

Some companies only provide good pricing or decent service if you sign up for their yearly subscription.
We treat every homeowner equally—membership or not.

✔ Family-Owned, Neighbor-Focused Service

We’ve built our business on trust, integrity, and genuine care.

When It’s Time to Replace Your Water Heater

Eventually, every system reaches the end of its lifespan. Most traditional tank heaters last 8–12 years, while tankless systems can often reach 15–20 years with proper maintenance.

If your water heater is old, leaking, or inefficient, we’ll help you choose the right replacement based on:

Your home’s hot water usage

Budget

Efficiency goals

Preferred brands

Whether tank or tankless fits you best

And yes—installations are available same day in most cases.

Call Family Owned Today!

When it comes to water heater service, experience matters. Honesty matters. And trust matters. From simple repairs to full replacements, our team delivers dependable, same-day service backed by decades of expertise.