"Water heater died and they were able to fit me in a few hours after I called. They provided estimate over text with a few photos and while other companies wanted to come by to review."
Chris Tomasek
4 months ago
A tankless water heater heats water on demand instead of storing it in a tank. Learn how gas and electric systems work, how water flows through the heat exchanger, and what affects performance. Discover tankless technology and proper maintenance. Dream Home Plumbing provides professional water heater solutions for homeowners throughout DuPage County, IL.

A reliable supply of hot water is essential for everyday household activities, from taking showers and washing dishes to doing laundry. Traditional water heaters store hot water in a tank, but tankless water heaters use a different approach. Instead of keeping a large amount of water heated throughout the day, they heat water as it flows through the unit.
But how does a tankless water heater work, and what makes it different from a traditional water heater?
A tankless water heater, also called an on-demand water heater, heats water only when someone needs it. When you turn on a hot water faucet or shower, cold water enters the unit, passes through a heat exchanger, and gets heated before traveling to the fixture.
Understanding how this process works can help homeowners make informed decisions about their home's hot water system, maintenance, and potential upgrades. Homeowners comparing traditional and tankless systems can also consider the differences in tank vs. tankless water heaters before choosing a system.
For homeowners considering a new water heating system or experiencing inconsistent hot water, understanding the available options is an important first step. Dream Home Plumbing helps homeowners throughout DuPage County, IL, with residential plumbing needs, including professional water heater solutions.
A tankless water heater is a water-heating system that heats water directly without storing it in a large storage tank.
Unlike conventional tank water heaters, which continuously maintain a supply of heated water, tankless systems activate when hot water is needed.
When a household member opens a hot water faucet, the unit detects water flow and activates its heating mechanism. Water then travels through a heat exchanger, where it absorbs heat before being delivered to the plumbing fixture.
Tankless water heaters generally come in two main types:
Both systems follow the same basic principle: heat water on demand rather than storing it for later use.
Understanding the tankless water heater working principle becomes easier when you look at what happens inside the unit when someone opens a hot water faucet.
Here is how the process works.
The process begins when someone opens a hot water faucet, shower, or another fixture connected to the home's hot water supply.
This creates water flow through the plumbing system and into the tankless water heater.
Inside the tankless water heater, a flow sensor detects incoming water movement.
Once the system identifies sufficient water flow, its control system activates the heating process.
The unit determines when heating is needed and controls the burner or electric heating elements accordingly.
After detecting water flow, the unit activates its heat source.
In a gas tankless water heater, the burner ignites and produces heat.
In an electric tankless water heater, electrical heating elements turn on and begin warming the water.
The heating output is controlled based on factors such as incoming water temperature, desired outlet temperature, and water flow rate.
The heat exchanger is one of the most important components of a tankless water heater.
Cold water flows through internal passages or coils inside the heat exchanger. Heat transfers from the gas burner or electric heating elements to the water.
As the water moves through the unit, its temperature increases.
Once the water reaches the desired temperature, it exits the tankless water heater and travels through the home's hot water plumbing.
You can then use the hot water for showers, kitchen faucets, bathroom sinks, and other connected fixtures.
When you turn off the hot water faucet, water flow through the unit stops.
The flow sensor detects this change, and the control system shuts down the heating process.
The unit remains on standby until hot water is needed again.
This on-demand operation is one of the main differences between tankless and traditional water heaters.
A gas tankless water heater uses natural gas or propane to heat water as it flows through the unit.
When someone opens a hot water faucet, the flow sensor detects water movement and signals the control system to activate the burner.
The gas burner generates heat, which transfers to the water through the heat exchanger.
After reaching the required temperature, the heated water travels through the home's plumbing system.
Gas tankless water heaters generally include several components that work together:
Because gas models produce combustion gases, proper venting and gas supply connections are essential for safe operation.
The gas supply must also be appropriately sized for the appliance. A properly installed gas connection is important for safe and reliable operation, particularly when a home requires gas line installation and repair for a new appliance.
Professional installation helps ensure the unit has the appropriate gas supply, ventilation, and capacity for household demand.
An electric tankless water heater follows the same on-demand heating principle but uses electricity instead of a gas burner.
When water flows through the unit, a sensor detects the movement and activates the electric heating elements.
These elements transfer heat directly to the water as it passes through the heating chamber.
The unit's control system regulates the heating output to help maintain the selected water temperature.
Common components include:
Electric tankless water heaters do not require gas lines or combustion exhaust venting. However, they often require substantial electrical capacity, including appropriately sized circuits and wiring.
Before installation, a professional should evaluate the home's electrical panel and available capacity to determine whether it can support the selected unit.
A tankless water heater contains several components that work together to provide hot water whenever needed.
Understanding these parts can help homeowners recognize why proper installation and maintenance matter.
The heat exchanger transfers heat from the burner or electric heating elements to the water. It plays a central role in the water-heating process.
The flow sensor detects water movement through the system and signals the unit when hot water is needed.
These components generate the heat required to warm incoming water.
Gas models use a burner, while electric models use heating elements.
Temperature sensors monitor water temperature and help the control system regulate heating output.
The electronic control board manages different system functions, including heating activation, temperature regulation, and safety monitoring.
Many tankless systems include an inlet screen or filter that helps prevent debris from entering the internal components.
Gas tankless water heaters require an appropriate exhaust venting system to safely remove combustion gases.
Each component must work properly for the system to deliver reliable hot water.
Tankless water heaters provide hot water on demand, but they do not necessarily deliver it instantly to every faucet.
When you open a hot water fixture, the unit needs to detect water flow, activate its heating system, and raise the incoming water temperature.
After that, the heated water must travel through the plumbing pipes before reaching the fixture.
The time required depends on several factors:
For example, a bathroom located far from the water heater may take longer to receive hot water than a nearby kitchen sink.
Some homes use hot water recirculation systems to reduce waiting time by keeping hot water available closer to frequently used fixtures.
A properly sized tankless water heater can provide a continuous supply of hot water as long as the unit has sufficient capacity and the heating system remains operational.
Unlike traditional storage tank systems, tankless water heaters do not depend on a fixed amount of stored hot water.
However, continuous hot water does not mean unlimited water-heating capacity.
Every tankless system has a maximum flow rate, usually measured in gallons per minute (GPM).
If multiple fixtures demand hot water simultaneously, the combined demand may exceed the unit's capacity.
For example, running two showers, a dishwasher, and a kitchen faucet simultaneously may require more hot water than a smaller tankless system can supply at the desired temperature.
Choosing the right unit requires considering the household's peak hot water demand and the incoming groundwater temperature.
For homeowners considering an upgrade, the process of converting a traditional tank water heater to a tankless system involves evaluating household hot water demand, available utilities, and installation requirements.
Several factors influence how efficiently and consistently a tankless water heater operates.
The temperature of the water entering the system affects how much heating is required.
In colder climates, including Illinois winters, incoming groundwater can be significantly colder. The heater must work harder to raise the water to the desired temperature.
Every tankless water heater has a maximum heating capacity.
If several fixtures operate simultaneously, the system may struggle to maintain the desired temperature when demand exceeds its rated capacity.
Hard water can contribute to mineral deposits inside the heat exchanger.
Over time, mineral buildup can restrict water flow and interfere with heat transfer.
Regular inspection and manufacturer-recommended descaling can help maintain system performance. Appropriate tankless water heater maintenance helps address mineral buildup and other maintenance concerns.
Incorrect sizing, inadequate gas supply, improper venting, or insufficient electrical capacity can affect system operation.
Professional installation helps ensure the equipment is appropriate for the home's plumbing and utility requirements.
Although tankless water heaters are designed for dependable operation, they can develop problems that affect their ability to provide consistent hot water.
Some common warning signs include:
These issues may be related to the flow sensor, heat exchanger, heating components, water supply, or other system parts.
For example, mineral buildup can affect heat transfer, while a malfunctioning sensor may prevent the system from activating correctly. Understanding common tankless water heater problems can help homeowners recognize when their system needs professional attention.
Avoid attempting gas line repairs, electrical work, or internal component repairs without the appropriate qualifications.
You should contact a qualified plumber when your tankless water heater shows signs of malfunction or cannot provide consistent hot water.
Professional attention may be necessary when:
A professional inspection can help identify the underlying problem and determine whether repair, maintenance, or replacement is appropriate.
The condition of the system, the type of malfunction, and the availability of replacement parts can all influence the recommended solution.
Understanding how a tankless water heater works is a good starting point when deciding how to maintain or upgrade your home's hot water system.
However, choosing the right equipment, ensuring proper installation, and addressing performance issues require professional attention.
Dream Home Plumbing provides residential plumbing solutions for homeowners throughout DuPage County, IL, including Glen Ellyn, Naperville, Wheaton, Downers Grove, Lombard, and surrounding communities.
Whether you are considering a new tankless system or experiencing problems with your existing unit, our team can help with your water heater needs.
Homeowners looking for professional tankless water heater repair and installation can find solutions suited to their home's hot water requirements.
Traditional storage tank systems also require attention when they develop leaks, heating problems, or other performance issues. Our water heater repair and installation services cover additional residential water heating needs.
Contact Dream Home Plumbing to discuss your water heater concerns or request a plumbing service appointment.
Whether you need help with a tankless water heater, plumbing repairs, or a new installation, choosing experienced professionals can make a difference in your home's plumbing performance. Dream Home Plumbing is committed to helping local homeowners with dependable residential plumbing services. Our team supports homeowners looking for experienced residential plumbers throughout DuPage County, IL.
Need a quick estimate for your plumbing repair or installation? Fill out the form, and we'll reach out ASAP.
Common questions about our plumbing services
A tankless water heater heats water as it flows through the unit. When someone opens a hot water faucet, a flow sensor activates the heating system. Water passes through a heat exchanger, absorbs heat, and travels to the fixture.
A tankless water heater heats water whenever there is sufficient demand and the unit is operating within its capacity. It does not continuously heat a stored tank of water.
A gas tankless water heater uses a burner to generate heat. Incoming water passes through a heat exchanger, where it absorbs heat before being delivered to the plumbing fixtures.
An electric tankless water heater uses electrical heating elements to warm water as it flows through the unit. A control system regulates the heating process based on water flow and temperature.
Not always. Although the unit heats water on demand, it still needs time to activate and warm the water. The heated water must also travel through the plumbing pipes before reaching the faucet.
Yes, provided the unit has enough heating capacity to handle the combined water flow and temperature requirements. Proper sizing is important for households with multiple bathrooms.
Many tankless water heaters have an expected service life of approximately 15–20 years, although actual lifespan depends on water quality, installation, usage, maintenance, and manufacturer recommendations.
Yes. Depending on the manufacturer's recommendations and local water conditions, maintenance may include inspecting filters, checking system operation, and descaling the heat exchanger to address mineral buildup.
Most modern gas tankless water heaters require electricity for their electronic controls, ignition, and safety systems. Electric tankless models also require electricity to heat water. Therefore, most units will not operate normally during a power outage without an appropriate backup power source.
A qualified professional plumber should install a tankless water heater. Proper installation involves evaluating the home's water demand, gas or electrical capacity, venting requirements, and plumbing connections. If you are considering a new system, professional guidance can help you select the right equipment for your household.
Catch up on our most recent plumbing tips, guides, and stories.

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Experiencing problems with your tankless water heater? Learn about common issues like fluctuating temperatures, leaks, unusual noises, and unexpected shutdowns. Discover possible causes, helpful prevention tips, and when to call a professional plumber in DuPage County, IL.
Read article →
Discover tankless water heater installation costs in Illinois, including gas vs. electric systems, installation requirements and tank-to-tankless conversion expenses. Dream Home Plumbing Co. helps homeowners in DuPage County, including Glen Ellyn, with tankless water heater installation, repair and replacement.
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Need Tankless Water Heater Services in DuPage County, IL?
Dream Home Plumbing provides professional tankless water heater repair, installation, and maintenance to keep your home's hot water flowing reliably throughout DuPage County, IL.
"Water heater died and they were able to fit me in a few hours after I called. They provided estimate over text with a few photos and while other companies wanted to come by to review."
4 months ago