FAQs

General FAQs

Common questions about our plumbing services

Yes! We are fully licensed and insured, ensuring that our work meets industry standards and that you're protected in case of any unexpected issues.

We offer a wide range of plumbing services, including repairs, installations, and maintenance for residential and commercial properties. Our services include leak detection, drain cleaning, water heater installation, and more.

We understand that plumbing issues can be urgent. We strive to provide same-day service for emergencies and will work with you to schedule a convenient time for non-urgent repairs.

We accept various payment methods, including cash, credit/debit cards, and checks. We also offer financing options for larger projects to help you manage costs.

You can easily book an appointment by calling us at (630) 664 - 2383 or filling out our online form. Our team will get back to you promptly to confirm your appointment.

Yes, we have experience working on both residential and commercial plumbing projects. Whether you need a simple repair or a complex installation, we can handle it all.

In a plumbing emergency, turn off the water supply to prevent further damage and call us immediately. We are available 24/7 to assist you with urgent plumbing issues.

Yes, we provide both repair and replacement services for water heaters. Our team can help you choose the right type and size of water heater for your needs.

Absolutely! We can assist with plumbing installations and modifications for kitchen and bathroom remodels, ensuring everything is up to code and functioning properly.

We proudly serve the Glen Ellyn area and surrounding communities. If you are unsure whether we service your area, please give us a call.

The duration of a plumbing job can vary depending on the complexity of the issue. Simple repairs may take just a few hours, while larger projects could take a day or more. We will provide you with an estimated timeline during your consultation.

Water Heater Repair & Installation

Common questions about water heater repair and installation

The majority of water heaters have a lifespan of eight to ten years. While the age of ten is generally recommended for a heater replacement, the need to replace a heater may arise before or after this time frame.

Installation from tank to tank: It takes two to three hours on average to replace a gas or electric water tank with a similar model. Draining, disconnecting, and removing your old water heater takes 45 to 60 minutes.

Sump Pump Repair and Installation

Common questions about sump pump repair and installation

Consider putting in a sump pump. Flood vents should be placed in foundation walls, garages, and other enclosed areas to let water flow through and drain out. This will reduce the risk of damage to the structure.

Levees, dikes, and seawalls are flood barriers that protect critical infrastructure. Floodproofing is a similar method that involves raising essential equipment or putting it in watertight containers or putting it on waterproof foundations.

Leak Detection FAQs

Common questions about our Leak Detection services

A leak detection system monitors water flowing through a pipeline. When the system sees something out of the ordinary, it shuts off the water to the whole house by closing a valve inside the leak detector. Most leak detection systems are put in at the place where water comes into the house.

Underwater bubble tests, bubble soap paint, pressure and vacuum decay, and tracer gas detectors are the most commonly used leak test methods (for halogen, helium, and hydrogen).

Underwater bubble tests, bubble soap paint, pressure and vacuum decay, and tracer gas detectors are the most commonly used leak test methods (for halogen, helium, and hydrogen).

Outside leaks can cause damage to the homes around you. A leak close to a neighbor’s house may affect their foundation over time. Hiring a service to find water leaks or installing a leak detector protects your home and the area around it from damage caused by water.

Repairs are restoration work done when an asset breaks, gets damaged, or stops working. Maintenance is the term for regular tasks and corrective or preventive repairs done on assets to keep them from breaking and extend their useful lives.

Constant building maintenance keeps services like lighting, escalators, and fire alarm systems operational. It also keeps decorative surfaces looking good. Building maintenance also makes the people who visit and the general public safe and gives the building a good look.

Repairs are restoration tasks performed when something is broken, damaged, or ceases to function. Maintenance tasks are done regularly to keep appliances, fixtures, and the property from cracking and to make them last longer. Regular cleaning of air conditioning units, grease traps, and the like are examples.

Garbage Disposal Install

Common questions about garbage disposal installation

Is a particular sink required to install a garbage disposal? No, an InSinkErator garbage disposal does not need a unique sink to be installed. Most sinks come with a 90-mm sink hole as standard, and our removals are designed to fit these; you just need to ensure you have enough space under your sink to hold the unit.

Fatty foods such as butter, vegetable oil, meat trimmings, and grease from bacon and other cooked products must be corrected for garbage disposal and drains. These fatty foods can cause problems with the disposal blades and their removal.

If you have a double sink, run the disposal’s discharge tube directly to a tee beneath the opposite sink. To drain correctly, the pipe must drop about 1/4 in.

If you only have one sink, the most common drain pipe size is 1-1/2 inches. You can also use this size for a double sink or dishwasher, but if the water pressure is high, a 2-inch pipe may be required. If you have a garbage disposal, you will need a 1-1/2-inch drain pipe and a 2-inch pipe.

Faucets Install & Repair

Common questions about faucet installation and repair

Any professional plumber will replace a faucet regularly. Even though this is a routine repair, you should still call ahead. Almost certainly, your plumber will need to order the parts or materials they need to finish the job. When replacing a faucet, there are a few costs to think about, so be prepared.

It’s easier to replace a leaky or outdated faucet. You can complete the project with a basin wrench and other standard tools. It should typically take an hour at most. The same procedures apply when installing a new faucet on a new sink.

A handyperson can do simple plumbing jobs like installing a new faucet or adding a water filter to a fixture that already has one.

Professional plumbers have the right tools and know how to take apart a dripping faucet without damaging other plumbing parts. They will either repair the leak or replace the tap. Still, you will resolve the problem in either case with no collateral damage.

Toilet Install & Repair

Common questions about toilet installation and repair

The toilet flush valve, which allows water to gush into the bowl during the flush, and the fill valve, which allows water to refill the tank after the flush, are the only two major toilet tank components. Most of the time, one of these valves is to blame when a toilet runs constantly or sometimes.

To dispose of waste, all toilets must connect to a sewer line. In most cases, the toilet sits directly on top of the rough-in, which connects to piping, that connects to the city sewage system or your septic system.

There are three parts to a plumbing system: a safe and enough water supply system, a safe and enough drainage system, and enough fixtures and equipment.

Shower Systems

Common questions about shower systems

Most shower systems have valves, showerheads, hand showers, body sprays, water outlets, volume controls, and water outlets. A shower system can transform your shower time into an actual spa experience. There are prepackaged shower systems available, or you can design your own.

The most energy-efficient type of shower is an 8.5 kW electric shower. They only need cold water to function and use the least amount of energy to heat water. They’re easy to install and require less pipework, making them ideal for second bathrooms or as a shower replacement.

Ejector Pumps

Common questions about ejector pumps

The sump pump takes care of groundwater, while the ejector pump moves gray water from sinks, appliances, and floor drains in the basement uphill to the main sewer line.

When a bathroom, laundry room, or any other type of plumbing fixture is located below the level of the main sewer or septic line flowing from the house, a sewage ejector pump, also known as a pump-up ejector system, is used.

Water Quality Testing

Common questions about water quality testing

Some contaminants in our water can cause health problems like stomach problems, reproduction problems, and nervous system issues. People with weak immune systems, such as babies, young children, pregnant women, and the elderly, may be more likely to get sick.

Cartridge Replacement

Common questions about plumbing maintenance and cartridge replacement

The most common plumbing issues are clogged drains and toilets, leaky faucets and pipes, water heater issues, low water pressure, and a running toilet. Each of these issues necessitates a unique solution, which we will discuss further below.

Plumbing maintenance plans are preventive maintenance plans that allow your plumbing system to be checked once a year. They are meant to find problems before they get worse, like a clogged main line.

Plumbing maintenance keeps your pipes clean, which extends the life of your plumbing system and improves the quality of your water. Your plumbing affects the water you use to brush your teeth, bathe, and wash your clothes.

1/4" Water Lines

Common questions about water line sizing

Water main pipe diameters range from 6 to 16 inches, with 8, 10, and 12 inches. The diameter of branch lines that go to homes, offices, buildings, and businesses ranges from half an inch to six inches.

The main pipeline from the street to your home is typically 3/4 or 1 inch in diameter. Individual components are 1/2 inch in diameter, and supply pipes are 3/4 inch in diameter.

Copper and PVC piping

Common questions about copper and PVC piping

PEX and copper are the two most common materials used in homes. Copper pipes are not long-lastingly corrosion-resistant and can carry either hot or cold water.

Copper pipe has a long history and an excellent reputation for durability. Still, it’s more expensive and runs into some issues with the higher pressure. It’s also more challenging to install. PVC pipes are cheaper and easier to use, but they have a low melting point and heightened concern for chemical leaching.

You absolutely can! This article will walk you through connecting PVC to copper pipes. Along with the steps, we will also tell you which fittings will work best for you.

Because copper pipes are heat resistant, corrosion resistant, and have natural antimicrobial properties, they are widely used for both hot and cold water pipes. They are more expensive than alternatives, such as plastic pipes.

Have a question?

Our team is ready to help. Call us or request a quote online.